Customers can check the order status on the app by going to "My profile". All your orders will be categorized according to the order status as follows:

• "Preparing for Delivery" means the company has received your order and is in the process of preparing the products. 
• "In Transit" means the transport company has picked up the products and is in the process of delivering them. 
• "Completed" means the customer has successfully received the products.